Terms and Conditions

Web & App tech is a trade name of a UK’s registered company “MDHAQUE UK LTD”. So all terms and condition given below would be considered between the client and MDHAQUE UK LTD where both party will be abide by.
  • Contract
    The client’s approval for work to commence shall be deemed a contractual agreement between the client and WEB & APP TECH. Important: Approval for the work to commence and payment of the deposit fee indicates that the client accepts the terms and conditions outlined in this document. 
  • Web and App Tech Intellectual Copyright
    WEB & APP TECH will hold intellectual copyright of any material, including any source code and original images created for the client until payment of the final invoice. At this time, we will transfer this intellectual copyright to the client for the website. The E-commerce platform copyright will belong to WEB & APP TECH.
  • Clients Responsibilities with regard to Copyright
    In situations where the client provides images, text, animations or any other content for their website they are legally responsible for ensuring that this material does not infringe any copyright. Certain images provided by WEB & APP TECH in the construction of the website may have been purchased under license from stock image suppliers. These images are generally only licensed for use on a single website and may not be used in publicity material. The website owner is legally responsible for ensuring that this does not happen. If you wish to use any images from the site for other purposes, please contact us for clarification.
  • Registration Charges
    All third party costs arising from the registration of a domain name shall be met by the Client depending on the package that the clients have chosen. WEB & APP TECH recommend that clients register their own domain names so that they have full ownership of these but where we have registered a domain name on the client’s behalf we agree to transfer this domain name to the client immediately upon request with an additional charge of £20.00.
  • Search Engine Promotion
    WEB & APP TECH are not responsible for the client’s on-going web site promotion. Should the client require the site to be promoted on an ongoing basis a separate contract must be agreed. The order in which websites are ranked in the natural search results is controlled by the search engines. While we can optimize your site for this we are unable to make any guarantees about the success of any search engine promotion activity.
  • Refund and Cancellation
    Should the client wish to cancel at any point during the process they shall remain liable for the work that has taken place and shall be invoiced accordingly. If we owe money, that will refunded to the same account that the client’s used to pay within 7-15 working days.
  • IMPORTANT! Failure to Provide Required Website Content
    We are a small business. To remain efficient, we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject other work and inquiries to ensure that your work is completed at the time arranged. This is why we ask that you provide all the required information in advance. On any occasion where we cannot progress your website because you have not provided the required information when you have agreed to do so, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. Also, if your job involves Search Engine Optimization we need the text content for your site in advance so that the SEO can be planned and completed efficiently. If you agree to provide us with the required information and subsequently fail to do within four weeks of project commencement, we reserve the right to close the project and we will charge 10% of total service charge of the package. Remaining money will be refunded to the same account that the client’s used to pay within 7-15 working days.

    [NOTE: Text content should be delivered as a Microsoft Word (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this.]
  • Conceptualizing
    Conceptualizing is the process of producing website concepts for clients. Concepts can include site mock ups, graphics and design proposals. For higher cost websites this will be included but for low cost sites (below £1000) please bear in mind that unless previously agreed, only one concept is possible. You should therefore ensure that you let us have your preferred color scheme and design requirements beforehand. If you don’t do this we will design the website appropriately but if it is not to your taste we may not be able to rework the website without additional charges. This is why it is often best to show us another website that you like as an example of what you require.
  • Additional Work Clause
    This contract shall not cover the costs for any additional works carried  out, not specified in the requirements. Any other work costs will have     to be negotiated appropriately.
  •  Late Work
      We are not liable for any damages caused as a result of missing               deadlines specified in this contract.
  • Quotations
    The price quoted to the client is for the work agreed on the quotation only. Should the client decide that changes are required after work on the website commences, then we will accept these changes with the provision that additional charges may have to be negotiated.
  • Advance Payment
    An advance of 50% of the total cost of the project is required before work can commence. After work commences this is non-refundable.
  • Payment terms
    Client can pay easily from our online platform by PayPal in a THREE installment plan, as well as by using Stripe payment gateway system. However, payment is also accepted by cash(Invoice provided) or by bank transfer, unless otherwise agreed.  No cheque accepted.
  • Payment
    Payment of any balance will be due within 30 days of final invoice date. Full publication of the Web Pages may take place only after full payment as been received. Any material previously published may be removed if payment is not received. When this occurs a minimum charge of £50 will be required to have the site restored.
  • Late Payment
    Accounts that have not been settled within 7 working days of our final reminder will incur a late payment charge of 10% of the amount outstanding.
  • Future Support
    We do provide ‘Post sale support’ depending on the package/service clients has purchased. The website is provided to and accepted by the client as a fully functioning, completed work.       Web & App Tech is not responsible for future support after the ‘Post sale support’ period has over. This support can normally be provided upon request and for an agreed fee. No guarantee of future support is given unless an ongoing support package is negotiated.
  • Future Site Problems
    Unfortunately, malicious software, spyware, viruses and website hacking are facts of life on today’s Internet. It is highly unlikely that these will affect your website, and WEB & APP TECH will endeavor to protect it from this as much as we can during its creation. We cannot be held responsible for problems that develop on completed sites as a result of illegal activity, change of any plugin, change of any technical feature from software company, due to update of any browser. However, we will definitely help our clients and show them any possible solution if we are able to.
  • Compliance with E-commerce, Accessibility or Other Regulations
    We design websites in accordance with the client’s specifications. It is the client’s responsibility to ensure that the website and its content comply with standing regulations. We cannot accept responsibility for any failure to comply with regulations related to accessibility, selling online or those related to a specific business or trade. We can research this on the client’s behalf upon request, but in any business where complex compliance issues exist were commend that the client takes legal advice from their company lawyer.

    Notes:    Should WEB & APP TECH LTD waive any of these terms on an individual basis, this shall not affect the validity of remaining clauses or commit WEB & APP TECH LTD to waive the same clause on any other occasion. By agreeing to these terms and conditions your statutory rights are not affected.WEB & APP TECH reserves the right to change or modify any of these terms or conditions at any time. Should clarification of any of the above be required please contact us.
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